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Network A practical pathway to long-term network sustainability

It’s clear that organisations need to improve their sustainability, so it makes sense to plan a network refresh that can support more efficient, greener operations.

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Cloud and Data Centres What part do next-generation data centres play in making the cloud sustainable?

Next-generation data centres are crucial making cloud transformation sustainable for businesses. They incorporate new technologies, designs and operational strategies to address evolving business needs, increase efficiency, and support emerging trends like cloud computing, big data analytics and IoT (Internet of Things).

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Cloud and Data Centres, Security The five fundamentals of a successful multi-cloud security strategy

Securing your multi-cloud architecture is complex, but absolutely critical. Here’s why it’s time to review your strategy.

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Contact Centre Solutions Why saying 'your call is important to us' shows customers it isn't

The in-queue experience is an emotive issue that has a big impact on customer satisfaction and brand trust. It’s time for a rethink, to make digital dealings easier.

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Do you know what your customers want from digital service in 2023?

More technologies and channels don’t necessarily lead to better digital customer experiences. Start your policy rethink with our research-backed insights.

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Network Can your infrastructure cope with tightening data sovereignty regulation?

We explore how network infrastructure can play an important role for global organisations when navigating the impact of expanding data sovereignty legislation.

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Security Why automation in cyber defence is essential in a multi-cloud world

Will increasing data levels and cyber threats overwhelm traditional security approaches, leaving organisations severely exposed? Can automation help?

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Cloud and Data Centres Taking multi-cloud strategies to the next phase

As the cloud environment evolves and becomes increasingly more distributed, global organisations need to quickly find the skills that will enable them to keep pace.

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Network, Unified Communications Digital workplaces are only as good as the network infrastructure that underpins them

Our latest research with Cisco shows that as organisations shape their new digital workplace strategy, they can’t afford to overlook their network infrastructure and connectivity.

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Cloud and Data Centres Why multi-cloud networking is critical to reaching cloud maturity

Cloud migration isn’t a set destination, it’s an ongoing journey that requires you to assess, modernise, operate, and optimise continuously.

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Contact Centre Solutions, Security, Unified Communications Telecom fraud prevention: 4 tips for voice fraud security

Fraud and cyber security: fraudsters exploit weaknesses in voice solutions. Learn how you can step up your telecom fraud prevention to deliver secure communications.

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Unified Communications How will AI transform the future digital workplace?

Global executives recognise that AI and machine learning will play a critical role in shaping the future digital workplace and improving employee and customer experience.

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