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For a long time, the phrase “security through obscurity” has been a kind of comfort blanket, intended to reassure anyone whose job involves protecting critical systems from risk. But that mindset needs to change that much is clear from the presentations at the recent Secure-OT23 conference, hosted by BT,.
BT continues to enhance its Contact Centre-as-a-Service (CCaaS) portfolio as we see growing demand for the best possible experience at the most important customer touchpoint for enterprises. It’s a market sector that’s expected to more than treble in value by 2030, and it’s easy to see why.
Delivering the operational flexibility that traditional networks can’t
Ask most people about cybersecurity, and they might be able to tell you about email phishing scams or ransomware attacks. However, operational technology cybersecurity is less well understood because these systems have mostly been hidden from public view, often deployed in factories, manufacturing facilities or embedded into the built environment around us. In many cases, they’re custom built for a single purpose in a specific setting.
Now apps are critical to organisations’ fundamental functioning, innovation and changing goals, application performance and resilience are priorities. But current networks are struggling.
Effective cyber defence today has to take the initiative, spotting and stopping attacks before they take hold. Here’s how to adopt a proactive stance.
Another milestone in BT Ireland’s customer experience (CX) journey was achieved earlier this year when we won the Customer-Centric Culture award at the Customer Centricity World Series.
How we supported a pioneering project, using innovative smart technologies, to try to solve major challenges around global food security.
How can organisations begin to make sense of the deluge of threat intelligence and security alerts they’re inundated with on a daily basis?