After considerable market growth, CPaaS providers must take stock of their Unified Communications (UC) offerings to overcome key customer challenges.

Automation in cybersecurity is becoming a critical part of an organisation’s defences. Our cyber defence journey and experience in automation spans over 20 years and we’ve learnt a lot along the way.

Quantifying how well your security is protecting you and putting solid strategies in place to respond effectively in times of crisis has never been more important.

Delighted as BT Ireland was to win Best Measurement in Customer Experience at last month’s 2022 European Customer Centricity Awards, we see it as an affirmation of the work we’ve done to date, a milestone on our journey rather than the final destination.

Organisations must prioritise the human firewall and make sure it’s an effective first line of defence in the hybrid working world.

Organisations run the risk of being overwhelmed by the challenges of operating in a multi-cloud environment without a coherent management strategy.

A more holistic view of IT architecture, encompassing cloud, security and your network, can transform your organisation.

A growing level of interest in the Middle East as a global trading hub is being driven by a number of factors.

Hybrid working is turning traditional meetings on their head. Successful meetings now involve new mindsets, equipment and changing the role of the office.

Limited visibility over complex hybrid networks can prolong issues and hold back an organisation’s performance.

Wouter Belmans looks at some of the real benefits and challenges in making the business case for SD-WAN.

Recently, global organisations have been in recovery mode, determined to regain their trading positions and working hard to stay afloat in the face of increased cashflow pressures – and this has had a direct effect on their security.