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Organisations need to consider the legal, fraud and service channel implications of dealing digitally with ‘customer behind a customer’ situations.
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Our latest research with Cisco shows that as organisations shape their new digital workplace strategy, they can’t afford to overlook their network infrastructure and connectivity.
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Fraud and cyber security: fraudsters exploit weaknesses in voice solutions. Learn how you can step up your telecom fraud prevention to deliver secure communications.
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Global executives recognise that AI and machine learning will play a critical role in shaping the future digital workplace and improving employee and customer experience.
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As organisations incorporate a return to the office into their hybrid workstyles, they need to rethink their approach to work and traditional office infrastructures.
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Hybrid working is unsettled; it’s still flexing and evolving. What does this mean for your workplace strategy?
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Organisations must prioritise the human firewall and make sure it’s an effective first line of defence in the hybrid working world.
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Hybrid working is turning traditional meetings on their head. Successful meetings now involve new mindsets, equipment and changing the role of the office.
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Limited visibility over complex hybrid networks can prolong issues and hold back an organisation’s performance.
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Legally binding targets are shaking up sustainability drives across businesses, bringing digital technology to the forefront of a more environmentally friendly future.
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As a systems integrator, your customers are expecting you to help them digitalise their infrastructure environment – so how can you support them?
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Our strategic partnership with Microsoft is going mobile.