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Security 14 May 2024 Closing the gap on NIS2 compliance

To close the gap between where you are and where you need to be for NIS2 compliance, you need to know where to start. NIS2 tailored workshops will focus on the specific areas around cybersecurity that the new EU directive is centred around. Find out more within our second blog in our NIS2 series.

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Security 26 Apr 2024 Assessing the NIS2 exposure of US and other Global multinationals in Ireland

In our first blog in a three-part series, we discuss what the NIS2 Directive is and how the US along with other global multinationals can prepare to meet the regulation deadline.

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Security 14 Feb 2024 How BT tackles OT security risks

Discover how BT addresses Operational Technology (OT) security risks in this insightful blog by Dónal Munnelly, CyberSecurity Proposition Manager. Learn about the challenges of OT convergence, the importance of cultural alignment, and the steps BT takes to protect OT environments.

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Case studies

Contact Centre Solutions Helping a leading global pharmaceutical company in shaping their contact centre strategy

BT collaborated closely with the customer on a project that looked at shaping their future contact centre strategy

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Contact Centre Solutions Transforming an insurance company's customer experience with BT cloud contact centre migration

Organisations everywhere are on a journey to migrate applications and services to the cloud to achieve increased flexibility and agility. One of the more complex and critical cloud projects is contact centres and enterprise telephony. They are a key sales and customer service channel for companies, especially for an insurance business.

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Contact Centre Solutions A global tech provider for world class hospitality brands improves their Customer Experience with Five9

A global technology provider for world-class hospitality brands modernised its contact centre, improving efficiencies with the Five9 platform. This strategic move empowers the company's customers to deliver exceptional guest experiences.

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Research & Whitepapers

Network 09 Feb 2024 Global Fabric: BT's new Network as a Service (NaaS) platform

Read our whitepaper detailing how Global Fabric will transform and future proof your connectivity.

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Security 15 Nov 2023 Cyber security for banking and finance: navigating risk and maximising reward

Read our whitepaper about strategies for managing digitalisation, cloud acceleration and tightening regulations in the banking and finance sector.

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Network 27 Oct 2023 Efficiency unleashed: digital transformation in operations delivered on a global scale

Navigating the path to industrial optimisation at scale with BT and Cisco

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