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Security 14 Feb 2024 How BT tackles OT security risks

Discover how BT addresses Operational Technology (OT) security risks in this insightful blog by Dónal Munnelly, CyberSecurity Proposition Manager. Learn about the challenges of OT convergence, the importance of cultural alignment, and the steps BT takes to protect OT environments.

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Network 02 Feb 2024 Redefining business values by integrating ESG targets: the time is now

Global commitments to realising net zero are driving a rethink on what represents ‘business value’ – what could this look like for organisations?

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Contact Centre Solutions, Network, Security 24 Jan 2024 Technology trends of 2023: a year of innovation

As 2023 comes to an end, we wanted to take a look back at some of the innovative technology and hot topics that have been in the spotlight over the last 12 months.

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Case studies

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Contact Centre Solutions Digitally transforming Coventry Building Society’s customer and employee experiences

Better service and improved experiences for employees and customers. Achieved with a new contact centre and integrated telephony solution.

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Contact Centre Solutions Helping a leading UK retail bank improve customer experience and fight fraud with Smartnumbers

Providing a safe and secure banking experience at every stage of the customer journey.

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Contact Centre Solutions Adoption success. New contact centre solution for an insurance company

Transforming user experience and bringing faster business results with our trusted user adoption services.

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Research & Whitepapers

Network 09 Feb 2024 Global Fabric: BT's new Network as a Service (NaaS) platform

Read our whitepaper detailing how Global Fabric will transform and future proof your connectivity.

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Security 15 Nov 2023 Cyber security for banking and finance: navigating risk and maximising reward

Read our whitepaper about strategies for managing digitalisation, cloud acceleration and tightening regulations in the banking and finance sector.

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Network 27 Oct 2023 Efficiency unleashed: digital transformation in operations delivered on a global scale

Navigating the path to industrial optimisation at scale with BT and Cisco

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