Contact us

Helpful contact

You can contact BT Ireland by phone: 1800 924 929, or at the addresses listed below. Alternatively you can contact us through our online Customer Enquiry form.

For all media related enquiries please contact:

Priscilla O'Regan, Principle of CommunicationsNicole Chesser, External Communications Manager
Email: priscilla.oregan@bt.comEmail:

To contact our Corporate Customer Care Helpdesk, please call 1800 924 925.

As part of BT Ireland Digital Transformation Programme we are reducing the number of billing systems and cash application systems, find out more

For billing and account queries, please email

For Cisco, PBX, Avaya and Nortel related queries, please call 1800924925 (option 2).

For global business related queries, please call 1800 924 925 (option 3).

For Data Centre & Hosting queries, please call 1800924925 (option 4).

For all technical related queries please contact our support team 1800 924 925 (option 5).

For any Products or Services related query, please fill out our customer enquiry form.

Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Kilcon system. Send an email to: We will send you back the confirmation and further details on how to log in and use the Kilcon system. Existing user: Prior to any ground works raise the request using the Kilcon system at Log in using your username and password. Please enter BTIRELAND into environmental field.

For BT Sport Enquiries please use our customer enquiry form.

For all cancellation requests, please click here.

Please see above for alternative contact details or fill out our customer enquiry form.

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Our Locations

Head Office Dublin

BT Ireland
2 Grand Canal Plaza
Upper Grand Canal Street
Dublin 4

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BT Belfast Office

Riverside Tower 5 Lanyon Place, Belfast BT1 3BT UK

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Clonshaugh Office

BT Ireland 27 Willsborough Industrial Estate Clonshaugh Dublin 5

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Dundrum Office

BT Ireland
Block C
Dundrum Business Park
Dublin 14

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Cork Office

BT Ireland
5 The Stables
Alfred Street

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Galway Office

BT Ireland Unit 2, Ballybrit Business park Galway

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Ballymount Office

BT Ireland Unit 4 Parkway Business Centre Ballymount Cross Dublin 22

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Waterford Office

BT Ireland Unit 35, Waterford Business Park Cork Road Waterford

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Limerick Office

BT Ireland 1st Floor International Science Centre National Technology Park Plassey Limerick

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Contact us Would you like to talk to a specialist?

Get in touch with our team today and we will get back to you shortly.

Learn more