Contact us
Helpful contact
You can contact BT Ireland by phone: 1800 924 929, or at the addresses listed below. Alternatively you can contact us through our online Customer Enquiry form.
For all media related enquiries please contact:
Priscilla O'Regan, Principle of Communications | Nicole Chesser, External Communications Manager |
Email: priscilla.oregan@bt.com | Email: nicole.chesser@bt.com |
To contact our Corporate Customer Care Helpdesk, please call 1800 924 925.
As part of BT Ireland Digital Transformation Programme we are reducing the number of billing systems and cash application systems, find out more
For billing and account queries, please email billingsupport@btireland.ie
For Cisco, PBX, Avaya and Nortel related queries, please call 1800924925 (option 2).
For Data Centre & Hosting queries, please call 1800924925 (option 4).
For all technical related queries please contact our support team 1800 924 925 (option 5).
For any Products or Services related query, please fill out our customer enquiry form.
Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Kilcon system. Send an email to: gis.ireland@bt.com. We will send you back the confirmation and further details on how to log in and use the Kilcon system. Existing user: Prior to any ground works raise the request using the Kilcon system at www.ctw4.nl. Log in using your username and password. Please enter BTIRELAND into environmental field.
For all cancellation requests, please click here.
Please see above for alternative contact details or fill out our customer enquiry form.

Get in touch with our team today and we will get back to you shortly.
Learn moreOur Locations
Head Office Dublin
BT Ireland
2 Grand Canal Plaza
Upper Grand Canal Street
Dublin 4
Clonshaugh Office
BT Ireland 27 Willsborough Industrial Estate Clonshaugh Dublin 5
View on Google MapsBallymount Office
BT Ireland Unit 4 Parkway Business Centre Ballymount Cross Dublin 22
View on Google MapsWaterford Office
BT Ireland Unit 35, Waterford Business Park Cork Road Waterford View on Google Maps
Limerick Office
BT Ireland 1st Floor International Science Centre National Technology Park Plassey Limerick
View on Google Maps
Get in touch with our team today and we will get back to you shortly.
Learn more