For all media related enquiries please contact:

To contact our Corporate Customer Care Helpdesk, please call 1800 924 925.

For Cisco, PBX, Avaya and Nortel related queries, please call 1800924925 (option 2).

For Data Centre & Hosting queries, please call 1800924925 (option 4).

For all technical related queries please contact our support team 1800 924 925 (option 5).

For any Products or Services related query, please fill out our customer enquiry form.

Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Kilcon system. Send an email to: gis.ireland@bt.com. We will send you back the confirmation and further details on how to log in and use the Kilcon system. Existing user: Prior to any ground works raise the request using the Kilcon system at www.ctw4.nl. Log in using your username and password. Please enter BTIRELAND into environmental field.

For BT Sport Enquiries please use our customer enquiry form.

For all cancellation requests, please click here.

Please see above for alternative contact details or fill out our customer enquiry form.