"I’ve spent a good chunk of my working life in BT, its been fun, fast and even furious at times. But BT provides the tools and support to help us help ourselves and that’s the important thing"

To stay competitive in the world of manufacturing, organisations urgently need a digital-first approach to their operations and partners.

Cradlepoint to be a key equipment partner to support the launch of our global 5G Fixed Wireless Access (FWA) solution.

71% of contact centre agents prefer working from home. Cloud technology has played a big part in supporting this. Benefits include environmental, financial, and operational.

Our channel partners are reporting an uptick in global voice requirements, as organisations look for a flexible, simple and scalable solution.

Across industries, 5G’s reliability and consistency is providing the confidence for organisations to achieve transformational and operational benefits.

As the world moves in to a new ‘normal’, Global SIP can help telecom resellers and system integrators support the international voice connectivity needs of enterprise customers.

The future of the digital world is 5G. So how will this technology shape the applications and services of tomorrow?

In a dynamic world, organisations need to find an accurate and easy-to-understand way to assess cybersecurity risks and their financial implications.

Our research looks at changing consumer behaviour and how handling complex conversations under pressure has affected agents.

AI promises to enhance the customer contact experience, but some organisations struggle to make the most of the technologies.

Having a tailored cloud environment, allows firms to adopt the cloud strategy that is right for their business and their customers.