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Contact Centre Solutions, Network, Security Technology trends of 2023: a year of innovation

As 2023 comes to an end, we wanted to take a look back at some of the innovative technology and hot topics that have been in the spotlight over the last 12 months.

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Security Revealed: a roadmap to improved OT security

As any good doctor will tell you, first you need to diagnose the patient before deciding on the cure. The same is true in cybersecurity: discovering your organisation’s most important assets is the first step towards understanding the risks and protecting them. But when it comes to operational technology (OT), this is easier said than done.

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Security What is OT cybersecurity - and why it's top of mind for boards and businesses

Ask most people about cybersecurity, and they might be able to tell you about email phishing scams or ransomware attacks. However, operational technology cybersecurity is less well understood because these systems have mostly been hidden from public view, often deployed in factories, manufacturing facilities or embedded into the built environment around us. In many cases, they’re custom built for a single purpose in a specific setting.

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Cloud and Data Centres, Security The five fundamentals of a successful multi-cloud security strategy

Securing your multi-cloud architecture is complex, but absolutely critical. Here’s why it’s time to review your strategy.

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Security Cyber incidents: a best practice checklist

Quantifying how well your security is protecting you and putting solid strategies in place to respond effectively in times of crisis has never been more important.

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Security Middle Eastern trading hubs are fuelling growth

A growing level of interest in the Middle East as a global trading hub is being driven by a number of factors.

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Security R.I.P and Replace: Making the most of your existing cybersecurity

Recently, global organisations have been in recovery mode, determined to regain their trading positions and working hard to stay afloat in the face of increased cashflow pressures – and this has had a direct effect on their security.

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Contact Centre Solutions, Security, Unified Communications How system integrators can deliver network transformation

As a systems integrator, your customers are expecting you to help them digitalise their infrastructure environment – so how can you support them?

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Contact Centre Solutions, Network, Security Overcoming the challenges of omnichannel

How can retailers cut through complexity to make omnichannel fulfilment simple and effective while keeping costs low?

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Network, Security Enhancing operations to overcome supply chain fragility

It’s been a challenging time for retail and consumer goods, but can organisations find the resilience they need to future proof their supply chains?

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Security Is embedding security always the right decision?

How do you decide whether converged solutions combining both security and networking features are right for your organisation?

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Contact Centre Solutions, Security Why computer vision is a game-changer for retail and consumer goods

Computer vision technology offers exciting benefits to both retailers and consumer goods organisations across every level of their operations.

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