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In the spotlight

Read the latest BT news stories and blog articles

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Putting customer experience at the centre of every BT engagement

For over a decade we have been on a customer experience (CX) transformation journey, because what matters most is what our customers think of us.

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BT recognised as a leader in Gartner Magic Quadrant for Network Services, global 2021

We’ve maintained our Leader position in the Gartner Magic Quadrant for Network Services 2021 Vendor Assessment, improving our position year-on-year for ability to execute.

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BT recognised as best in class for CSR and Sustainability

It was a proud moment for us recently when we recently received the Business Working Responsibly Mark – the only independently audited standard for CSR and Sustainability in Ireland.

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