News

Customer experience 26 Nov 2021 BT Service Desk relocated to Dublin

Barry O’Shea, Customer Experience & Transformation Manager, talks about how a consolidated approach to support is good for clients and another big step on BT Ireland’s CX journey

Learn more

BTYSTE 04 Nov 2021 New technologies, climate and health dominate student project entries for the BT Young Scientist & Technology Exhibition 2022

BT Ireland today announced details of the 550 shortlisted projects to be showcased at BT Young Scientist & Technology Exhibition this January.

Learn more

Security 14 Oct 2021 BT launches transformational new security platform, Eagle-i, to predict and prevent cyber attacks

BT launches transformational new security platform, Eagle-i, to predict and prevent cyber attacks

Learn more

Customer experience 01 Oct 2021 Turning BT into a customer-centric company

BT Ireland was recently shortlisted for the 2021 CX (Customer Experience) in Telecoms and CX Team of The Year Awards, having spent the last thirteen years on a journey to put customers at the centre of its business.

Learn more

Company news 20 Sep 2021 BT Group accelerates net zero targets and launches campaign to get the nation talking about climate change

BT sets a new 2030 net zero target for its own operations and a 2040 net zero target for its supply chain and customer emissions

Learn more

Security 27 Jul 2021 BT invests in unique Silicon Valley technology to measure and fight cyber risk

Strategic investment in Safe Security is part of BT’s rapid growth plans for cyber security.

Learn more

Company news, Digital Impact and Sustainability 10 Jun 2021 New BT research reveals almost half of people don't feel they have the ability to tackle climate change

New research from BT reveals that climate change is the third most important issue for people after mental and physical health

Learn more

18 May 2021 BT Ireland plugs into the National Broadband Plan

BT’s tailored wholesale solutions to help other broadband service providers reach an additional 544,000 customers.

Learn more