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Billing & Account Queries

For billing and account queries, please email customercare@btireland.ie

Cancellations

For all cancellation requests, please submit them to cancellationrequests@btireland.ie

Click Before you Dig

Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Klicon system. Send an email to:gis.ireland@bt.com. We will send you back the confirmation and further details how to log in and use the Klicon system. Existing user: Prior to any ground works raise the request using the Klicon system at www.ctw4.nl. Log in using your username and password. Please enter BTIRELAND into environment field.

Webmail & DNS Requests

For all webmail queries such as IOL, Ocean, Esatclear or DNS records, please call

1800 924 925 (option 5)

Corporate Customer Care Helpdesk

To contact our Corporate Customer Care Helpdesk, please call 1800 924 925

Technical Support

For all technical related queries please contact our support team 1800 924 925 (option 5)

Product & Service Queries

For any Product or Service related query, please click here

BT Sport Enquiries

For BT Sport Enquiries please contact 0818203040 or see http://sport.bt.com/

You can contact BT Ireland by phone, or at the addresses listed below. Alternatively you can contact us through our online Customer Enquiry form.

For BT Sport Enquiries please contact 0818203040 or see http://sport.bt.com/

Head Office Dublin:

BT Ireland 2 Grand Canal Plaza Upper Grand Canal Street Dublin 4

BT Belfast Office:

Riverside Tower 5 Lanyon Place, Belfast BT1 3BT UK

Dundrum Office:

BT Ireland Block C Dundrum Business Park Dublin 14

Clonshaugh Office:

BT Ireland 27 Willsborough Industrial Estate Clonshaugh Dublin 5

Cork Office:

BT Ireland 5 The Stables Alfred Street Cork

Limerick Office:

BT Ireland 1st Floor International Science Centre National Technology Park Plassey Limerick

Ballymount Office:

BT Ireland Unit 4 Parkway Business Centre Ballymount Cross Dublin 22

Waterford Office:

BT Ireland Unit 35, Waterford Business Park Cork Road Waterford
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1800 924 929