Billing & Account Queries
For billing and account queries, please email customercare@btireland.ie
Cancellations
For all cancellation requests, please submit them to cancellationrequests@btireland.ie
Click Before you Dig
Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Klicon system. Send an email to:gis.ireland@bt.com. We will send you back the confirmation and further details how to log in and use the Klicon system. Existing user: Prior to any ground works raise the request using the Klicon system at www.ctw4.nl. Log in using your username and password. Please enter BTIRELAND into environment field.
Webmail & DNS Requests
For all webmail queries such as IOL, Ocean, Esatclear or DNS records, please call
1800 924 925 (option 5)
Corporate Customer Care Helpdesk
To contact our Corporate Customer Care Helpdesk, please call 1800 924 925
Technical Support
For all technical related queries please contact our support team 1800 924 925 (option 5)
Product & Service Queries
For any Product or Service related query, please click here
BT Sport Enquiries
For BT Sport Enquiries please contact 0818203040 or see http://sport.bt.com/
You can contact BT Ireland by phone, or at the addresses listed below. Alternatively you can contact us through our online Customer Enquiry form.
For BT Sport Enquiries please contact 0818203040 or see http://sport.bt.com/
Head Office Dublin:
BT Ireland 2 Grand Canal Plaza Upper Grand Canal Street Dublin 4- Tel: 1800 924 929
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BT Belfast Office:
Riverside Tower 5 Lanyon Place, Belfast BT1 3BT UK- Tel: 1800 924 929
- View on Google Maps
Dundrum Office:
BT Ireland Block C Dundrum Business Park Dublin 14- Tel: 01 432 6400
- View on Google Maps
Clonshaugh Office:
BT Ireland 27 Willsborough Industrial Estate Clonshaugh Dublin 5- Tel:
- View on Google Maps
Cork Office:
BT Ireland 5 The Stables Alfred Street Cork- Tel: 1800 924 929
- View on Google Maps
Limerick Office:
BT Ireland 1st Floor International Science Centre National Technology Park Plassey Limerick- Tel:
- View on Google Maps
Ballymount Office:
BT Ireland Unit 4 Parkway Business Centre Ballymount Cross Dublin 22- Tel:
- View on Google Maps
Galway Office:
BT Ireland Unit 2, Ballybrit Business park Galway- Tel:
- View on Google Maps
Waterford Office:
BT Ireland Unit 35, Waterford Business Park Cork Road Waterford- Tel:
- View on Google Maps
- Have a BT expert call you
- What's your enquiry?