Who is BT?
BT Communications Ireland Limited (‘BT’) is a wholly owned subsidiary of BT Group plc, and a fully integrated division of BT Major and Public Sector. BT Communications Ireland Limited, trading as BT or BT Ireland, is registered in Ireland under number company registration number 141524 and its registered address is BT, Grand Canal Plaza, Upper Grand Canal Street, Dublin 4, Republic of Ireland, Tel: +353 1 432 5000 Freephone: 1800 923 222
Why does BT have a Privacy Notice?
At BT, we take privacy very seriously. Protecting your information and respecting your privacy is fundamental to the way we do things. If you want to know more about how we collect and use your personal information in different situations, have a look at the dedicated sections of the Privacy Centre here www.btplc.com/privacycentre/index.htm
What is not covered by the Privacy notice?
What about when I visit your websites?
For details about information we collect when you visit our websites and the cookies we use please click the link here http://www.btplc.com/privacycentre/Onlineprivacy/index.htm.
How can I find out what personal information BT holds about me and change it if inaccurate?
If you want a copy of your billing information, log on to your MyBT online account or you can contact BT Ireland by phone, at Tel: 1800 924 929 or at the addresses listed below. BT Ireland, 2 Grand Canal Plaza, Upper Grand Canal Street, Dublin 4.
Alternatively you can contact us through our online Customer Enquiry form. (You must be the account holder to ask for this information.)
If you want to see what contact information we hold about you, you can also log in to your account. It’s quick and simple to access it this way.
You can also ask us for a copy of the information we hold about you using our online form here. Or write to us at BT to the Data Protection Manager, BT Ireland, 2 Grand Canal Plaza, Upper Grand Canal Street, Dublin 4.
If you work for one of our corporate customers, please ask your employer – they’ll ask for this on your behalf.
It will normally take us up to one month to get back to you but could take longer (up to a further two months) if it’s a complicated request or we get a lot of requests at once.
We’ll reply electronically unless you ask us to send the information by post.
How can I manage BT’s contact with me for marketing purposes?
If you would no longer like to receive email, written or SMS communication from BT about any of its products or services please phone 1800 924 925 email : firstname.lastname@example.org or alternatively write to the Data Protection Manager, BT, Grand Canal Plaza, Upper Grand Canal Street, Dublin 4.