On this page you will find links to the terms for some of our business products and services. To make them easier to find we have grouped them together under headings such as Network, Voice, Hosting & Cloud, Contact Centre & Unified Communications.

General Terms – Services for use in Ireland are mainly sold under the General Terms. The contract comprises the General Terms and the Schedules for the specific services being purchased. The Schedules detail the product specific terms

Some Services are sold under the Product Services Agreement (PSA), which comprises the Product and Services Agreement, Services Schedules and Service Annexes.

Other Terms & Conditions can be found in the Archive link

If the product terms you require are not listed on this website, or if you are unsure which product terms apply to your Service, please contact your account manager.

General Data Protection Regulation (GDPR)

For contracts in place pre 25 May 2018, please note that a new data protection clause has been added to your contract terms and conditions.  Click here to view the clause which has an effective date of 25/05/18.

For products where we process personal data on your behalf, we are updating our product schedules to include data annexes.  For full details and FAQ’s, please click here