Still want to leave?
This is the information we will need in order to terminate your service.
- Your Company Name
- Your Service Instance ID/Billing ID, which can be found in your Invoice (see picture above for reference)
- Two Local Contact email addresses in case we need to organise a site visit
- Your preferred Service Cease Date
Please use this email address to get in touch with our Cancellation Team.
Some important things you need to know before you end your service with BT.