BT Smart Support is available in three layers at three price points. The different options provide each customer with a level of support that meets their needs at a lower total cost of ownership. The endgame is always the same: you focus on your business while we take care of the infrastructure and services that enable it.
All three options cover server, storage and network device infrastructure, including routers, switches, servers and SANs. There are no set-up costs and unlimited incident logs. Each option comes wrapped in a rigorous Service Level Agreement that determines the level of responsiveness you need from us.