We provide a one-stop shop, a unique end-to-end service that extends from the network (LAN and WAN) to the application layer, out into the data centre and increasingly to the cloud. We currently provide Managed Services to over 500 customers in Ireland, spanning many types of industries sector and size of business. Once you have defined and agreed how you want to leverage BT’s expertise, our design and implementation team fine-tunes the proposition before handing it over to Managed Services for the lifetime of the contract. Our industry-recognised expertise combined with a commitment to customer service, driving operational efficiency through optimisation and cost reduction. Our service level agreements ensure best practice service delivery to meet your business needs, delivered by ITIL aligned people, with processes and systems all validated by our ISO 20000 accreditation.
BT is the only provider in Ireland to validate its Managed Services through Lloyd’s of London. A bi-annual audit from a respected third party ensures continuous improvement from BT to meet the high standards increasingly expected from multinationals, blue-chip companies and government agencies.