Let BT Ireland host your contact centre, or components of it, in the cloud. On our network and in our data centre, we can provide rich features and multichannel services out-of-the-box, enabling your business to reach out to customers, locally or globally. We can help you to lower the cost of service while delivering a better customer experience.
Future-proof your contact centre with a subscription-based service that scales up or down as your business demands, that can be deployed in weeks and where you only pay for what you use. Run it as an operational cost on a flexible per-user, per-month basis, adjusting for seasonal spikes or unexpected events as required. Give your business a digital capability that provides personalisation and a true omni-channel experience to meet changing consumer needs.