BT Ireland https://www.btireland.com Thu, 10 Aug 2017 10:31:53 +0000 en-GB hourly 1 https://wordpress.org/?v=4.6.6 Time to rethink the risk of cyber threats https://www.btireland.com/time-rethink-risk-cyber-threats/ Thu, 10 Aug 2017 10:31:02 +0000 https://www.btireland.com/?p=6263 We all know that cyber security is a serious issue, but do you truly know the full scale of the threats you face?

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Cyber security is a serious issue, but do you truly know the full scale of the threats you face?

Build the battlements of the future.

There are various types of cyber-attacks and they are constantly evolving in our world, so it’s vital we learn how to deal with these.  It might sound strange, but medieval warfare can teach you a lot about the threats you face in the current digital world.

The first castles were made of wood, but quickly evolved to stone as they offered little protection against fire.  However, invading armies overcame this by bringing siege towers to break their way in. The next step was for castles to have moats to protect access their boundary walls.  And so on…

In this way, castle defences evolved to protect against new threats created by the attackers — that’s exactly what your cyber security needs to do too.

Never underestimate the threat to your organisation.

Building your own cyber castle is not easy. Cyber-crime currently costs the world roughly $400 billion every year.  In 2015, criminal entrepreneurs breached defences to reach roughly 169 million personal records.

This demonstrates that businesses still struggle to keep criminal entrepreneurs off their networks, which comes as no surprise to us. To prevent a security breach, your business needs to succeed in repelling 100 per cent of the attacks made against you. Unfortunately, cyber criminals only need one chance to get their big payday.

You’re not as safe as you think you are.

Your battle against cyber criminals becomes even harder when you add the evolving nature of attacks to the equation. As soon as you protect against the latest threat, malware authors upgrade their software and as a result, this demands another response from your IT team.

Take Gameover Zeus, as an example.  This was a trojan that cyber criminals created to steal usernames and passwords.  Since it was discovered in 2011, it has been upgraded to include denial-of-service, which now makes it harder to detect.

Stay one step ahead.

Ultimately, as cyber-crime evolves, your business is only as safe as your last upgrade.  The way to make sure you are one step ahead of the criminal entrepreneurs is to know what threats are out there.

You’ll never overcome a siege if you can’t match your enemy. To truly tackle cyber-crime, it’s time to rethink the risk and stay up-to-date with what you’re up against.

Turn your digital castle into an impregnable fortress — read BT’s report  ‘Taking the Offensive — Disrupting Cyber Crime’, produced in partnership with KPMG, to discover how to stay one step ahead of the cyber criminals.

In our next blog, we’ll discuss the steps your business can take to rethink the risk and prevent a security breach in your organisation.

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The digital crime gap https://www.btireland.com/digital-crime-gap/ Wed, 09 Aug 2017 07:11:58 +0000 https://www.btireland.com/?p=6250 Cyber crime is a growing industry and organisations know they’re at risk. But why are so few prepared to actually fight against it?

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Cyber crime is a growing industry and organisations know they’re at risk. But why are so few prepared to actually fight against it?

Even though 97 per cent of businesses have experienced a digital crime, most still aren’t prepared to deal with future attacks. The vast majority of organisations face a huge gap between the likelihood of digital attack, and their ability to prevent it.

Our infographic below outlines just how big this problem is. And you can read our report, ‘Taking the Offensive – Disrupting Cyber Crime’, for helpful information on how to ramp up your cyber security and protect yourself from criminal entrepreneurs.

KPMG infographic one_Digital-crime-gap

Download

 

 

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Oracle brings more choice to the Cloud of Clouds ecosystem https://www.btireland.com/oracle-brings-choice-cloud-clouds-ecosystem/ Wed, 02 Aug 2017 10:05:16 +0000 https://www.btireland.com/?p=6240 Moving to the cloud will transform your organisation. Making it more agile and more productive with a world of choice

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Moving to the cloud will transform your organisation. Making it more agile and more productive with a world of choice.

The cloud effect.

Digital transformation is a buzzword at the moment — and for good reason. As organisations around the world pivot to embrace digital ways of working, others see the benefits, and want a piece of the action.

This transformation can come in various shapes and sizes, but the biggest, most revolutionary change is often found in the cloud. Agile apps, powerful processing, secure servers — all can be achieved using Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).

Explore your cloud ecosystem.

The possibilities of operating in a cloud ecosystem are exciting and boundless — the more cloud services you take on, the more benefits you get. But you’ll also have to deal with more complexity in your IT infrastructure, so it’s smart to make your organisation’s move to the cloud as straightforward as possible by observing three key considerations:

  • Make sure your cloud services match the needs of your business.
  • Find a provider that enables flexibility when it comes to controlling access and performance.
  • Select a partner that provides secure anytime, anywhere access to apps and information.

All of these can be addressed from the outset by working with a partner who can take all of your cloud services and manage them securely as a single package.

Oracle and BT: Secure, Reliable, Anywhere Access.

Our relationship with BT means that the Oracle Cloud makes the most of a direct connection to BT’s network, allowing customers to leverage the high performance, reliability, and security features of the Cloud Connect environment.

While organisations understand the promise and benefits of the cloud, many are concerned about security and performance issues, especially when dealing with business-critical enterprise workloads that demand high levels of availability, security and performance. Our partnership makes the most of BT’s global network to provide a private connection to our cloud services, no matter where you’re located, alleviating these fears and allowing businesses to innovate and embrace digital with confidence.

So what are you waiting for? If you haven’t started your journey to cloud transformation yet, then now’s the time.

Take a look at our Cloud Connect page to find out more.

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How to stop the hackers in their tracks https://www.btireland.com/how-to-stop-the-hackers-in-their-tracks/ Tue, 01 Aug 2017 11:13:39 +0000 https://www.btireland.com/?p=6229 Awareness of cyber crime is at an all-time high, but organisations still need to do more to prevent serious security breaches.

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In working with KPMG, we have produced a report which highlights that, although awareness of cyber-crime is at an all-time high, many organisations still have much to do in order to prevent various levels of security breaches.

There is no doubt that cyber security has become an important part of running any organisation.  It’s high on the agenda at most board meetings.  However, less than a quarter of companies feel prepared for an attack.  Organisations feel vulnerable and most feel there is still a lot to do to counter-act these threats.

BT have compiled five key steps that your organisation need to take to improve your cyber security:

1. Evolve your Knowledge.

Cyber criminals are proactive, resourceful and ruthless.  They are developing new attack tools at an increasing rate.  This introduces more and more unfamiliarity so it’s important that you re-think the cyber threat and evolve your knowledge to stay on top of potential cyber threats.

2. Learn about your adversary.

Cyber criminals make money by exploiting vulnerabilities in their targets.  To understand their strategy, their business models, you have to think like a cyber-criminal.  In addition you also need to understand your key data so you can protect it.

3. Go on the offensive.

The most effective way of protecting your information is to disrupt the business model of the criminal entrepreneur. Introducing barriers to your network is not enough.  You need to make it difficult for the thief to access, distribute or use your information.

4. Remove the obstacles.

It’s vital that you act quickly.  You need to be as agile as the attackers.  It starts by reviewing your ability to defend a cyber-attack in a quick, efficient manner.  Are all services within your control or do you rely on third-parties?

5. Get the balance right.

We are in an age of digital transformation that is moving at a rapid pace.  Security is a key pillar in enabling the new digital channels of this transformation.  Your organisation wants to be more efficient, more profitable – these new channels will contribute to helping your business sell more and serve your customers’ needs better.
Security plays a pivotal role in the strategic direction of digital enablement but you have to make sure it’s balanced correctly, being the barrier as well as being the enabler.

Find out more.

In working with KPMG, we’ve provided a detailed view of the security landscape and the practical steps your business needs to take to stay secure in the ever evolving face of criminal entrepreneurs.  Download the report here.

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Why you need to think like a digital criminal https://www.btireland.com/need-think-like-digital-criminal/ Mon, 24 Jul 2017 09:59:26 +0000 https://www.btireland.com/?p=6198 Cyber attacks are rapidly increasing. Your organisation needs a strong approach to the threats of the digital world — and that means thinking like a criminal entrepreneur

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Cyber attacks are rapidly increasing. Your organisation needs a strong approach to the threats of the digital world — and that means thinking like a criminal entrepreneur.

The global internet economy was worth an estimated £4.2 trillion in 2016, and this figure continues to rise this year.  With this continued growth, this makes the online world a profitable place for legitimate businesses, but also a goldmine for cyber criminals.

Into the cyber criminal’s mind.

In partnership with KPMG, we’ve produced a report which delves into the murky world of digital crime and provides effective strategies for preventing it.  Our research shows that the best way to avoid falling victim is to disrupt these criminals, rather than simply protecting your perimeter.

And to disrupt a cyber criminal, you have to think like one…

Are you prepared?

Although awareness of threats has never been higher, many businesses do not comprehend the methods and motivations of the cyber criminals.  In fact, only a small minority of companies feel prepared to protect themselves.

This should be a serious concern for business, as 97 per cent of companies have been the victim of digital attack, yet only 22 per cent are fully prepared to deal with future incidents.

Disrupting digital crime.

It’s important to understand that cyber criminals are entrepreneurs. They’re ruthless, yet rational, individuals — most often driven by profit. Like legitimate company executives, they develop a business model that allows them to succeed.

Part of their ‘business model’ is to collectively fund research and development directed at exploiting any vulnerabilities in companies’ networks. And the latest digital strategies are a particular focus.

To combat these enterprises, businesses to disrupt the cyber criminals, and make their business model ineffective, rather than waiting for them to launch an attack. Understanding this is key to effectively combating the cyber threat.

Your organisation has to think more about who these people are, and what they want, to inform effective action and defence. You have to get inside the mind and business model of the cyber criminal.

Our new report with KPMG will help you do just that. And in our next blog we’ll look at how this fits in to an overall strategy to beat the criminal entrepreneurs.

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Five reasons you must provide mobile working https://www.btireland.com/five-reasons-business-must-proactively-address-flexible-working/ Tue, 11 Jul 2017 11:38:18 +0000 https://www.btireland.com/?p=6137 The dynamic and diverse nature of the modern workforce is forcing organisational change from within. Whether desired or not, c-suite executives are being increasingly met with the challenge of facilitating an evolving work environment

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The dynamic and diverse nature of the modern workforce is forcing organisational change from within. Whether desired or not, c-suite executives are being increasingly met with the challenge of facilitating a ‘work on the go’ environment.

According to our recent research, employees are demanding greater flexibility. They want more options when it comes to when, and where, they do their work.

1) More people are working away from the office more often

Our study of employees across Europe revealed that just 13% claim to never work away from the office. Almost 9 out of 10 employees make the effort to carry out some tasks remotely, tasks such as completing sales, building business cases, addressing customer concerns or even tackling IT issues. With so many employees making the extra effort outside the office, leaders must ask themselves if their business processes and IT infrastructure are set-up to support mobile working effectively.

2) The more employees have a good experience of work on the go, the more benefits you see.

A good end user experience is vital when it comes to flexible working. Those surveyed that find mobile working easier, want more from their devices so they can do even more work on the go. 73% would rather their IT department invest in mobile technology than their office desk. Leaders need to think about what their colleagues want access to on their mobile devices to drive effectiveness and how to deliver the infrastructure needed for great experience at all times.

3) The dawn of the ‘shoulder bag’ worker

50% of office workers say they have most of what they need to do their job, in a bag they carry around with them. These ‘shoulder bag’ workers can feel hindered by business policies that prevent flexible working, or by line managers who prefer their employees to be in the office at all times. Mobile working is at their fingertips, but a lack of trust from their leaders can be perceived as the reason behind its refusal.

4) Employees choose flexible working over a company car

67% of employees believe ‘being able to work on the move, at home and flexibly through good technology is more important to them than being offered a company car’. In fact, today’s office workers put flexible working top of the benefits package from the ideal employer, with 76% including it in their top three priorities.

5) Job candidates factor mobile working into their decision-making

With flexible working a key component of a remuneration and benefits package, job hunters are actively seeking out information on a company’s work policy. 54% of employees say they consider how good an employer’s tech offering is when choosing who to work for. To compete and attract the best employees in the workforce, flexible working is fast becoming a standard requirement.

Read more from our recent research into flexible working. It has identified some clear trends in employee behaviour and attitudes and it also raises significant questions for business leaders.

Download your copy of our Mobile Multiplier Research here

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How to choose a Data Centre https://www.btireland.com/choose-data-centre/ Thu, 06 Jul 2017 09:48:33 +0000 https://www.btireland.com/?p=6131 There isn’t an organisation on the planet that hasn’t shipped out some portion of its infrastructure to a data centre or thought about it.

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There isn’t an organisation on the planet that hasn’t shipped out some portion of its infrastructure to a data centre or thought about it. While the business case has become easier to make, it still demands a lot of attention for anyone involved in the procurement process because you will be entrusting a core piece of your business to a third party.

With data centre services ranging from co-location to more complex Infrastructure-as-a-Service and Software-as-a-Service requirements, the checklist of needs will vary. However, there are general requirements that you should demand from every data centre.

Here are three of them:

1. Commercial flexibility and transparency

This is all about trust. The data centre and its team of IT professionals effectively become an extension of your business so it’s imperative that everyone’s working from the same page.  The only certainty in IT is change, yet many data centres are inflexible and overly proscriptive about the services they provide. Break from the norm and you could get hit with unexpected charges and slow implementation of changes.

BT fosters trust by being transparent. A steady stream of new clients has come to us because they are fed up with existing providers charging too much for too little. When simple requests reveal hidden costs it undermines the relationship and they become understandably cautious about making changes. We work in partnership with clients so when their requirements change, the services we provide also shift in line with what they need, irrespective of what was agreed at the outset.

2. Carrier neutrality and interconnects with multiple global provider.

The whole point of a data centre is to centralise IT operations in one location and to provide a meeting place for carriers and customers to connect.  For our communications service provider customers that means having the option to quickly and easily peer with customers, local networks, international carriers and cloud providers. Therefore, the data centre must be carrier neutral and play host to many other networks.

BT customers can peer with over 20 local and global carriers through our data centre, as well as INEX and leading cloud services companies.  And if you choose to use our own BT global network, we provide international connectivity to over 170 countries and data centre services in 48 locations worldwide, including Belfast and various sites in the UK.

3. Certifications for an increasingly regulated world

Next year’s arrival of GDPR is only the latest in a long line of regulatory changes that put more onus on organisations to be compliant. By choosing the right data centre you have an opportunity to significantly improve your governance and regulatory standing.

BT was one of the first data centres in Ireland to be ISO 270001 certified, the best practice standard for ISMS (Information Security Management System). In our case it’s helped evolve a security-first culture that’s now embedded in our day-to-day operations.

We’re also PCI DSS (Payment Card Industry Data security Standard) certified as a Level 1 Service Provider, a standard that guarantees adequate protection of cardholder data. For IT service management we have ISO 20000, ensuring best practice service provision and on-going service improvements.

Finally, some tips on questions to ask when looking for a data centre. First of all, take the tour and while you’re doing it talk to the employees; get a feel for the on-site competencies because you’ll be trusting parts of your business to them.

Ask to talk to other customers too. If they are not prepared to give you any names, walk away. BT has a long track record of successful delivery and seamless in-life service in data centre services and has many reference customers who will happily share their experiences. It’s one of our strongest cards, having a brand and reputation that people trust.

Find out more about BT data centre services at our web site. 

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Making the right kind of cloud connection https://www.btireland.com/making-right-kind-cloud-connection/ Fri, 30 Jun 2017 09:31:46 +0000 https://www.btireland.com/?p=6109 Bringing cloud services together has become a top priority for large businesses that want the agility and scale of cloud platforms

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Bringing cloud services together has become a top priority for large businesses that want the agility and scale of cloud platforms without the hassle of provisioning multiple different connections. BT Cloud Connect Direct (CCD) was developed to address this problem for our customers, an MPLS service that connects them directly to leading cloud platforms, including those from Amazon, Microsoft, Salesforce and Oracle.

Like everything we do now, it’s a response to a fast-changing landscape that organisations are struggling to navigate. Last year in our survey of over 1,000 CIOs we got an insight into the challenges IT leaders are wrestling with. We heard how 65 per cent are struggling to make their current infrastructure support the rapid adoption of digital technologies; 97 per cent had experienced a cyber attack and believe more are on the way.

Cloud Connect Direct solves real world problems that CIOs face. The network now has to be as agile as other components in cloud ecosystems, which is why we’ve developed a solution that supports hybrid services and advances digital strategies.

Pre-configured and enterprise-class

We know that most businesses are taking different services from different cloud providers, whether it’s CRM from Salesforce, test and development from Amazon Web Services or back-up from our own BT Compute. What they need to support these hybrid strategies is pre-configured connectivity to the different clouds that can guarantee performance, resilience and security.

Not only does BT deliver on all of these with CCD, if you are already pre-connected to our MPLS network it represents great value for money. We want to make the step up from a standard internet connection to MPLS a lot more attractive. This matters because many organisations treat cloud traffic as second class, regardless of how critical the applications and services are to the business.

Another part of the problem is “shadow IT”. The convenience of the cloud is also its Achilles heel, because it’s almost too easy for different business units to sign up for services like Salesforce, bypassing the internal IT function and going direct to the cloud provider. With CCD, BT helps CIOs and IT leaders to take back control, making network services compatible with changing business needs without sacrificing enterprise-class requirements.

Taking back control

Ad hoc cloud activity undermines IT strategies, undermining security and performance measures put in place by the IT team. So the challenge is to meet the demands of the business – encouraging them to go through IT channels rather than directly to cloud providers – which means giving them the agility they need, combined with the enterprise-class features that IT needs. This is what CCD is all about.

As regulatory requirements grow and cyber threats become increasingly sophisticated, it’s imperative that IT retains control over how services are delivered and consumed. The network is fundamental to this process because it’s the connectivity that makes cloud possible. BT is focused on delivering network and infrastructure solutions that align with hybrid cloud services and digital strategies to meet current and future business needs.

We describe our service portfolio as an enabler of “The Digital Possible”, where the benefits of digital transformation are fully realised. Because every business is unique and at a different point on its digital transformation journey, our roadmap is all about providing personalised services, where network and infrastructure solutions meet specific business needs and are delivered at a pace that suits each organisation.

You are in the driving seat and you retain control. Cloud Connect Direct is there when you need it, to connect to the cloud services that you have identified as business critical in the optimal way.

Find out more about Cloud Connect Direct

Discover how “The Digital Possible” can benefit your business

 

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Keeping your Business Secure with BT https://www.btireland.com/keeping-your-business-secure/ Fri, 19 May 2017 13:08:03 +0000 https://www.btireland.com/?p=6076 The recent WannaCry ransomware attack made front page news over the last few days, highlighting the growing threat that exists within the cyber world. So, what is ransomware? Ransomware is a form of cyber-threat, a type of malicious software (Malware) that installs itself on a computer or device, encrypts and holds files to ransom with […]

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The recent WannaCry ransomware attack made front page news over the last few days, highlighting the growing threat that exists within the cyber world.

So, what is ransomware?

Ransomware is a form of cyber-threat, a type of malicious software (Malware) that installs itself on a computer or device, encrypts and holds files to ransom with the threat of deletion until a sum of money is paid. This isn’t a new threat to end-points – the earliest ransomware was recorded in 1989 – but in the last two years it has grown to a new level, with this latest event demonstrating the huge geographic scale. Statistics gathered demonstrate that cyber-crime is outstripping all other crime categories. Data is a highly valued resource, threats are becoming more sophisticated and Malware is constantly evolving to evade anti-virus protections.

The WannaCry attack uses a vulnerability in Microsoft’s Server Message Block (SMB) protocol — a vulnerability that had actually already been discovered and patched by Microsoft on 14 March, 2017.

“Importantly the malware itself is not about stealing information. It’s about making the user and their PC unable to access information.” 

Mark Hughes, President of Security at BT

Is your organisation fully prepared to address this challenge?

At BT, as a global service provider across 180 countries, we have a ring-side seat on the development of the digital-world. We have a long history in dealing with cyber-attacks and are uniquely positioned to offer a range of services including comprehensive risk assessments and a range of services that we can implement such as device management and cyber-services.

“We’ve been able to use the global nature of BT, the global nature of our security centres, to maximise our ability to react with speed, so we can protect ourselves, but also offer best advice to our customers.”

Les Anderson, BT’s Vice-President of Cyber-Security

We want to help businesses better equip themselves to defend against the growing threats. It’s important to recognise that the role of the cyber defender is evolving and it’s imperative that organisations build more innovation and agility into cyber operations.

BT’s Four Steps to Stay Secure

Step One

Check you have Microsoft’s patch applied and running correctly across your global IT estate.

Step Two

Work closely with your antivirus vendors and Microsoft to ensure you have the latest virus protection available.

Step Three

Discover whether you have been infected, limit the spread as far as possible then neutralise to avoid the malware detonating.

Step Four

Isolate and rollback. Contain the affected machines, clean them, then restore the data

Find out more

Click here to hear more from Mark and Les for more insights on the recent WannaCry ransomware attack, how our team have been working hard to protect BT and advice on measures businesses should take to protect themselves.

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How to create a stronger connection with the cloud https://www.btireland.com/create-stronger-connection-cloud/ Mon, 24 Apr 2017 09:16:00 +0000 https://www.btireland.com/?p=6045 Technology alone is great, but it’s not enough to get ahead in business. You need another ingredient, and that’s something we can help with...

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Technology alone is great, but it’s not enough to get ahead in business. You need another ingredient, and that’s something we can help with.

Seeking a better solution.

Imagine getting a brand new, high spec laptop. It’s fast, super light-weight and has all the bells and whistles.

But there’s a catch — you can only use it if you wear ski gloves. Now, despite all the impressive specs of your computer, writing an email to a customer takes 30 minutes, instead of three.

Sounds frustrating, right? All that great technology at your fingertips, but you’re unable to use it effectively.

Why am I talking about fancy laptops and ski gloves? Because it’s actually a good metaphor for a situation many business users face.

If you’ve ever experienced a problem connecting to the apps you want — because all of your technology tools and infrastructure are not working seamlessly together — you know exactly what I’m talking about.

Our hyper-connected age.

What makes these problems even more frustrating is that we all know that it doesn’t have to be this way.

We live in a connected age where there will soon be 75 billion connected products worldwide.  In this age, customers increasingly expect 1-to-1 personalized service anytime, anywhere, on any device. In fact, according to Gartner, 89% of companies now expect to compete mostly on customer experience[1].

From a business standpoint, companies can only thrive in this age of the customer if they can create more meaningful 1-to-1 experiences, across all channels. To deliver this, businesses need to empower workers with the right cloud-based technology tools. But if these tools are not reliable, fast and mobile, they simply will not be used to their full advantage.

Connect direct to transform the performance of your cloud connectivity.

BT and Salesforce know how important connectivity and technology are to business — and BT Cloud Connect for Salesforce certainly reflects this. With it, we use our high-speed cloud technology to connect customers from BT’s global network directly to the Salesforce Customer Success Platform. This means businesses get all the benefits of Salesforce’s solution, with speeds ranging from 50 Mbps to 1Gbps — easily and reliably connecting organisations to the applications and data they need.

It’s like getting the state-of-the-art laptop — without being held back by ski gloves.

It’s all part of BT’s Cloud of Clouds vision that Salesforce is proud to be a part of — helping customers simplify and improve their experience in the cloud.

Find out more about BT Cloud Connect for Salesforce by taking a look at the press release.

[1] Gartner, Emerging Marketing Technology and Trends Primer for 2016, Andrew Frank, January 28, 2016

 

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