Upgrades to a suite of BT communication services gave the hospital the connectivity it needed to improve patient treatments
The hospital went to tender looking for a telecoms provider that could give the hospital the resilience it badly needed, with an optimised network for voice and data traffic.
BT won the contract and delivered a suite of products, including BT Direct Voice, BT Telenumbers, a 10MB radio link and DDI (Direct Dialling In) routing with 500 lines.
The connection back to UPMC in the States, used for medical imaging and real-time interaction with doctors, is much more resilient and always available if there is an emergency.
The engineers that came on site were top class. Nobody in the hospital even noticed we had made the switch.
David Mulqueen, IT Manager, UPMC Beacon Hospital