In2Tel trusts BT to help them provide key next generation communications to their business customers across Ireland

In2Tel

Challenge

In2Tel is a leading provider of business telecom solutions that are tailored to make a real difference for their customers.  It’s all about delivering a bespoke communications service to the customer that helps improve their productivity and ultimately their bottom line.  In order to differentiate, In2Tel strive to be the best when it comes to reliability of service and providing flexible solutions that suit their customers’ business needs. 

Solution

Through working closely with In2Tel to truly understand their business drivers and what really makes a difference for their customers, BT has provided a flexible suite of wholesale services, from data centre colocation and internet connectivity, to broadband and voice.  And all of this is backed up with a flexible service wrap to ensure prompt delivery and resolution of any issues when they arise.

Results

In2Tel’s clients trust them with the critical telecom communications that underpin their sales and customer service.  In2Tel and BT work collaboratively to provide their customers with true peace of mind when it comes to reliability, and delivering next generation connectivity and communications at a great price.

We require BT’s service to be nothing but excellent, to ensure that our own customer experience is on point.  The team at BT is always approachable and there when we need them most.  Our success comes from both parties being able to deal with any situation quickly and efficiently

Mark Hennessy, MD, In2Tel

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