In line with the products and services it offers to customers, BT also provides additional facilities to assist people with disabilities including:
Free access to Directory Enquiries. Please contact our helpdesk to request an application form and details of eligibility.
Bills in easier to read or different formats can be arranged on request. Please contact our helpdesk to request an application form and details of eligibility.
Our complaints procedure is available in other formats from our helpdesk.
The purpose of this website is to assist BT customers using dial-up internet services and voice-only products. The site is for existing customers only as BT no longer sells new consumer services.