Customers to benefit from improved visibility and management of their hybrid networking infrastructure.
There’s no escaping that we’re now in the digital-age. As IDC say in their FutureScape: Worldwide Services 2019 predictions, ‘by 2020, the breadth of digital ecosystems will have grown 55% for service buyers and suppliers, with buyers increasingly favouring suppliers that can help them innovate using more complex ecosystems.’
Complex IT projects like changing communication and collaboration platforms can make business executives fear the worst, especially when it comes to disruption. So much so, it often stops the project from getting approved in the first place.
“It’s too big and it’s too complex!” That’s not an uncommon response in organisations when talking about the big, transformational projects to move communication and collaboration tools to the cloud.
Last month, a select group of technology leaders from the financial services, manufacturing and nutrition sectors gathered in the RDS, Dublin to talk about SD-WAN. They wanted to understand how easy SD-WAN is to implement.
One of our customers asked us about email the other day, and the role it’ll play in the future of communications for their organisation. It got us thinking. Many industry commentators forecast that time is up for email.
As part of the BT Young Scientist and Technology Exhibition, we held our seventh annual lunch with the Customer Contact Management Association (CCMA). With an impressive line-up of speakers, senior figures from across the customer service industry descended on the RDS for another intriguing event.
I was recently asked by a multinational customer whether SD-WAN was as secure as their MPLS network. My usual answer to such high level questions is “it depends”, but this time, I confidently said “no, it’s not”.
The current crop of ‘Digital CEOs’ is more interested than ever in the business advantages they can get from their IT infrastructure.
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