Customers to benefit from improved visibility and management of their hybrid networking infrastructure.
Global organisations could be losing around 2.6 per cent of their annual revenues because of slow running applications and downtime.
Businesses are now under pressure to meet new demands from customers who want a better experience. And their expectations about the way they use products and services are higher than ever.
The flexibility, scalability and cost savings of SD-WAN make it highly attractive to global organisations, but it can come with higher risks.
The current wave of technological innovation has many humans running for cover as we brace ourselves for the march of the machines. The emergence of artificial intelligence has left people asking, ‘are robots going to take our jobs?’
Successfully implementing artificial intelligence in organisations will help people in their jobs, rather than replace them.
Every organisation must make its own business case for SD-WAN. But there are some fundamentals that always apply. One of them is that cost savings may not be the biggest benefit of integrating public internet bandwidth into your network infrastructure.
A blog on SD-WAN may seem an unlikely place to be invoking the words of a jazz legend, but I’d argue that something of the same artfulness and creativity is needed for effective SD-WAN execution.
While Artificial Intelligence is still a relatively recent topic of conversation in many businesses, it’s been high on the agenda in contact centres for many years.
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