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Jackie Phillips

Jackie Phillips

Director of Client Management & Operations, BT Ireland

Jackie Phillips is Director of Client Management & Operations in BT Ireland, managing a team that are responsible for the financial performance, service delivery, programme delivery and growth of BT Ireland’s largest, complex and most strategically important managed contracts. In her current role, she serves as a member of the Ireland leadership team and has responsibility for governance, risk, business improvement and compliance. Jackie was appointed to this role in December 2016. Jackie joined BT Ireland in 2015 as Head of Major Contracts, responsible for all aspects of Contract Management, including commercial and operational performance. Prior to joining BT Ireland, Jackie held a number of senior roles at BT in the UK, including Contract Management, Sales and Service Management. Jackie holds an honours degree in Business and Marketing from Manchester University, and is an MBA graduate from the Nottingham Business School.

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