Products & Services
Customer Contact Management
- BT Cloud Contact
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
Customer Contact Centres Re-imagined
Your business landscape is changing, your customers are finding new ways to start the conversion. Traditional contact centres are finding it more difficult to keep up. It’s time to adapt and thrive.
BT Ireland launches BT Cloud Contact »
Considering your company’s journey to cloud? To guide you in the right direction...
BT offers a wide range of products and services to help your business cope with today's increasingly complex global communications. Choose one of these products or services to learn how we can help.
BT Cloud Contact
A world class contact management solution from BT
Create connections between your people, infrastructure and ideas.
BT IP Connect Ireland
IP Connect – a new dimension of IP VPN networks in Ireland
BT Internet Connect
BT Internet Connect has a range of options and features to meet your exact needs.
BT One Voice
With the challenges of today’s business environment, everyone is under increasing pressure to reduce costs
Don't just take our word for it. Read about the challenges we've helped our customers face and overcome.
BT provides bedrock for new cloud business
Bank of Ireland
Sign of the times
Cloud pioneer grows with BT partnership
BT is destination of choice for Tourism Ireland’s private cloud.
BT is perfect procurement partner.
BT manages pan-European move to IP telephony
Danske Bank Group
Convergence drives improved efﬁciency, enhanced customer service and business growth.
UPMC Beacon Hospital
BT delivers critical connection